Requesting your Health Records

To request your records, please submit the request via email to ortiz@icfetx.com or in writing to the noted address below.

If you have questions about licensure or professional standards, you may contact the Texas Behavioral Health Executive Council directly:

https://bhec.texas.gov/contact-us/

Information regarding consumer access to health records and complaints.

Filing a Consumer Complaint

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Attorney General’s Consumer Protection Division:

www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint